Archive for the ‘Uncategorized’ Category

Back in action

Friday, September 30th, 2011

We’ve restored full connectivity and are operational again. Thank you all for your patience!

Unscheduled downtime 30 Sept 20111531 EDT

Friday, September 30th, 2011

We have database connectivity issues at the moment and are working to resolve them. We will be back up shortly, sorry for any inconvenience…

Downtime Update 20 August 2011

Sunday, August 21st, 2011

Hello All,

It was fairly exciting night at Venue Driver HQ. We’re almost done restoring all services including client integrations. The DNS changes are propagating and you all should be able to access the site at the main URL now, or very soon. Thanks again for hanging in there…

Downtime Update

Friday, August 19th, 2011

Hello all. The worst seems to be past us. We apologise for any inconvenience. Via email or through your Venue Driver rep, an alternate URL has been passed to you by now. Unfortunately this attack was deliberately targeting us, and we have to take steps to obscure it to the general population until our defenses are fully rebuilt.

Downtime 19 August 2011 14:45 EDT

Friday, August 19th, 2011

Hello all,

We’re currently experiencing unintended downtime due to a denial-of-service attack of unknown origin on our cloud systems. We’re compensating accordingly. As of right now the system performance is gradually coming back up but we are still not through the main brunt of the attack. We will keep you posted, and sorry for any inconvenience.

Downtime update

Friday, April 22nd, 2011

We’ve gotten out of the worst of it. Thanks for your patience, all. This was unfortunately part of the massive EC2 outage at Amazon this past afternoon and evening. While EC2 is still experiencing issues, we’ve moved our service to an alternate zone to bring things up to speed. While Venue Driver is operational, users may experience access issues due to DNS propagation delays. Our integration customers are encouraged to flush their DNS caches immediately. We’re working on restoring missing data as needed.

April 21 2011 downtime

Thursday, April 21st, 2011

Our EC2 cluster is one of the ones affected by the massive outage at Amazon today, affecting not only us, but popular social media sites like Foursquare and Reddit, too. Keep it here for the latest. Sorry for any inconvenience.

Server performance

Friday, January 21st, 2011

We’re experiencing an unusually high amount of traffic and are working to resolve it. Please keep it here for updates as we have them. Sorry for any inconvenience.

Server Reboot Complete

Sunday, June 20th, 2010

VenueDriver is now running on a new high capacity server, increasing both response time and performance.

Server Rebooting 4.20pm PST

Saturday, June 19th, 2010

The server transfer process is now complete. The site will now go down as we run a last sweep of data to ensure all records are copied to the new server, and then will come back up. This process may take some time, but we’ll update as we progress.